Support
Frequently asked questions
Everything you need to know about our planners, digital downloads, and orders.
Shipping & Processing
Orders are typically processed within 2–5 business days. Once your order ships, you'll receive a shipping confirmation email with your tracking information.
Most orders are processed within 2–5 business days before they are shipped.
Once your order ships, you'll receive an email with a tracking number so you can follow your package's journey.
At this time, we only ship within the United States.
If your tracking information shows your package as delivered but you haven't received it, please contact the shipping carrier first. If you still need assistance, feel free to contact us and we'll do our best to help.
Returns & Refunds
Due to the nature of our products, all sales are final. We do not accept returns or offer refunds.
We do not accept returns. All sales are final.
We do not offer exchanges at this time.
Because orders are processed quickly, we cannot guarantee changes or cancellations once an order has been placed.
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and its packaging. We'll gladly work with you to make it right.
Digital Downloads
If you purchase through our website, you'll receive an email containing your download link. If you purchase through Etsy, your files will be available directly within your Etsy order.
Digital files are usually delivered within a few minutes of purchase. Occasionally, delivery may take a little longer depending on your email provider.
You may download your purchased files multiple times using your download link.
Yes! You may print your digital files at home or through a professional printing service for your personal use only. Your purchase is licensed for individual use and may not be copied, shared, redistributed, resold, or printed for anyone else's use.
Because digital products are delivered immediately, all digital purchases are final and non-refundable.
No. All digital products are for personal use only and may not be shared, copied, resold, or redistributed.
General Questions
We accept all major credit and debit cards, Shop Pay, and other secure payment methods available through Shopify at checkout.
The Catholic Growth Planner is an intentionally designed planner that helps you plan your life while living your faith. It was created to help you intentionally make space for God while managing the responsibilities of everyday life.
The Catholic Growth Planner was created for Catholics at every stage of their faith journey. Whether you're just beginning to explore your faith or have been practicing it for years, it's designed to help you grow closer to God and live your faith more intentionally.
If an item becomes unavailable, we recommend joining our email list or following us on Instagram to be notified when it's back in stock.
You can reach us at timeandpagesco@gmail.com or through our Contact Page for any additional questions.
Still Have Questions?
If you couldn't find what you were looking for on our FAQ page, feel free to email us at timeandpagesco@gmail.com or visit our contact page. We'd be happy to help and will get back to you as soon as possible.
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